Initium Solutions is offering complete end-to-end services for clients. We utilized our long experience in different fields to build up a service portfolio which will definitely bring to our customers’ business the value it needs to be more productive and profitable.
Software Development
By applying the proven best practices developed with leading enterprise customers, our professional services team can implement our solutions to realize your goals. Together, we work with your organization to provide the transparency into usage, performance, costs and business drivers of your grid utility and/or enterprise network services that helps you:
- Maintain visibility into actual IT supply – grid utility demand and performance by service or business unit
- Confirm grid utility service levels and act on service degradation before it redlines
- Deliver better governance by empowering stakeholders through a common view of demand for resources, performance and growth opportunities
- Consolidate and rationalize infrastructure via network monitoring
- Optimize network capacity usage while lowering costs
- Apply IT cost transparency to provide accurate cost-allocation, financial analysis and outsourcing governance
SaaS & Cloud Hosting
We provide full lifecycle, cost-effective application support in combination with our Infrastructure Management Services for a range of leading packaged applications.
Our skilled application management specialists monitor, manage, optimize, and improve the performance of your entire application landscape, across multiple operating systems, databases, and middleware stacks. In addition, customers can leverage our application consulting and implementation services to choose the right mix of applications for their unique business needs and deploy them rapidly and cost-effectively.
Implementation & Support
Our Consulting service enable customer success by identifying the right adoption of vendor software tools to address the unique needs of each business. These qualified implementation experts aim to provide a unified customer experience and deliver outstanding business scoping, implementation and support services.
Project Implementation Services
Our methodology is based on forming a true partnership with the client. Initium Professional Services team provides guidance to each client using a well-defined solution process and a phased approach for all projects.
Our services include initial deployment, overall project governance, day-to-day project management, business process and solution consulting, and technical consulting.
We rely on an event-based approach using project phases to ensure a predictable project experience and to accelerate the speed in which we deliver value. Our teams work closely with clients to understand customer-specific needs and goals in order to recommend best practices for a solid foundation.
Support Services
We cover the entire SaaS product lifecycle. No matter what your day throws your way, we’re here for you. Our full-service customer support model includes functional and technical support – reducing your down time and getting you back to work. Be confident you’ll always have the help you need through the entire lifecycle. We’re always happy to assist you resolve any problems as quickly as possible.
